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  1. Aerwave
  2. FAQs
  3. FAQs

FAQs

  • Forgotten/Lost Password
  • My device cannot find/connect to the network
  • When is my next bill due?
  • I am a Gamer: What type of latency (“Lag”) should I expect?
  • Where can I plug in my Ethernet cable?
  • Are there streaming services that provide free live TV?
  • Can I still use cable even though I will be provided Aerwave as part of my lease?
  • Is my data visible to Aerwave or being stored by Aerwave?
  • How secure is my network? Is my data secure?
  • How much will Aerwave's internet service cost?
  • Will I have my own Home Network and Password?
  • Will I still have access to my Internet through my current provider?
  • How do I sign-up for Aerwave internet service?
  • Can I use my own router?
  • How do I add a Promotion Code or Coupon
  • Terms of Service
  • Terms of Use
  • Privacy Policy
  • Acceptable Use Policy
  • How does Aerwave deliver my private network across the entire property?
  • How do I connect my device to my wireless network?
  • Do I have a 2.4G and 5G network?
  • Can I hardwire with an Ethernet cable? Does Aerwave provide ethernet cable?
  • Is my network secure?
  • Portal Access
  • How much bandwidth / speed should I have?
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