1. Ensure Wi-Fi is enabled in your device's settings.
2. Verify that you are connecting to the correct network using the network name and Wi-Fi password provided in your welcome email.
(Reminder: Passwords are case sensitive)
3. Power-cycle your device by turning it off and disconnecting it from power for at least 30 seconds before restarting and attempting to reconnect.
4. Check for any pending software updates in your device settings and install them if available.
5. Reset your network settings and forget the saved network, then attempt to reconnect.
If you have any questions or need further assistance, feel free to contact us at 888-849-5040 or start a chat with us on our website at www.aerwave.com.